The world of online shopping seems quite simple to the customers. All they need to do is click on “order” and the parcel reaches them in a few days. However, it’s not that simple for the companies as the last mile journey is full of complexities. This is why they use last mile delivery software to ease the entire process. When a customer places an order, that’s where the last mile delivery process begins. From the packaging to delivery, it involves several steps. Businesses need to make sure that everything happens the right way to facilitate timely delivery. When they…